Program Plan

Semester 1:
  • Business Communication
  • Organizational Behaviour
  • Basics of Front Office
  • Hotel Accounting
  • Fundamentals of Tourism
Semester 2:
  • Customer Relationship Management
  • Hospitality Management
  • Front Office Operations (Theory)
  • Front Office Operations (Practical)
  • Computer Applications in Front Office

Key Takeaways/Benefits From The Course

  • This course covers the elements and types of front office operations.
  • The student will be trained in management skills, lodging-related technical skills, and supervisory techniques.
  • This course will help the student understand interdependent components of the international tourism and hospitality sector.
  • It’ll explain front-of-the-house supervision and technical skills as well as demonstrate tourism attraction-related business opportunities and support services

Potential Career Growth

Completion of Diploma in Front Office Management from WPIUNC will help a student start his professional career as:

  • Front Office Operator
  • Front Office Executive
  • Duty Manager
  • Customer Service Representative

Who Should Attend

  • Students who wish to start a career in hotels and hospitality industry
  • This is one of the best courses for personality development